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SurveySwipe

Survey app for mobiles


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Published 03/09/2015 and rated Ratingstars4 4 out of 5 stars
by AppAppeal Editor
What can you use the app for?

SurveySwipe is a mobile survey app that lets you send surveys to your users, encouraging them to complete these surveys via a point-based incentivization scheme. The app can be used to carry out any kind of research, from product feedback to customer satisfaction, to panel management.

SurveySwipe offers white labeled survey options and a software development kit (SDK) framework that lets you build customized, branded surveys and integrate them into your existing mobile applications.

Once downloaded, SurveySwipe lets you send survey invitations to users silently or by sending push notifications to your users’ smartphones. You can segment users so that only a selected group receive the survey. Users are encouraged to complete the survey by earning points for each survey completed and earning additional points by inviting friends on social media and getting referrals to complete surveys. Users can then redeem points for rewards from your business or from 3rd party sites such as Amazon.com and earn customizable loyalty badges.

SurveySwipe enables multichannel panel management, meaning the app communicates with any existing online panel or community and collects all of this data, centralizes it in one place and lets you analyze trends in real-time. SurveySwipe’s SDK lets you integrate surveys into your own iOS/ Android smartphone app.

The SDK lets you embed all of SurveySwipe’s features such as push notifications and gamification. By implementing the SDK you also get full access to Survey Analytics, a real-time reporting back-end app, as well as location based surveys, user profiling and segmentation.

SurveySwipe screenshot
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What is the history and popularity of the app?

SurveySwipe is powered by Survey Analytics, an enterprise-grade multiplatform research software founded in 2002. The app serves companies in over 30 industries and in over 15 countries.

SurveySwipe was founded in 2010. Some notable SurveySwipe customers include Microsoft, Adecco, Zynga, University of Wisconsin, CareerBuilder, and a rep for the State of Vermont.

What are the differences to other apps?

SurveySwipe is built for mobile research, the benefits of which include real-time, anywhere access to surveys and short and simple surveys that users can answer on the go. It also enables location-based surveys to collect passive data. The app comes with over 50 pre-defined question types that match the way mobile users engage.

SurveySwipe supports multimedia, letting respondents take or upload photos, videos and audio recordings. It also supports mobile signature collection, custom branching and skip logic, and open ended text questions.

The white labelled mobile application option lets you build your own custom branded feedback app. You can call it what you like and make it available for download on the App Store and Google Play.

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How does the web app look and feel to use?

How would you like the app to look and feel to use? The white label feature means you can build your own custom branded app, with your own colors, logos, images, options, and more. You can also create a matching website for you app with a domain name of your choice, marrying both online and mobile feedback.

If you choose to go with the SDK, then you can collect feedback in your own existing iOS or Android mobile app. You can also simply download SurveySwipe as it is, without using the white label or SDK option.

The basic app uses a blue interface with some faded, basic graphics of some business people in the background. There are touch screen mobile-friendly user features such as the ability to tick boxes and drag a ratings bar with your finger for quick question answering.

How does the registration process work?

You can download SurveySwipe from the Apple App Store or from Google Play. You can then use the access code: Demo to take a few sample surveys and see some of the features such as profiles and rewards. To build your own app you need to contact SurveySwipe via the online contact form or phone number on the the website.

What does it cost to use the application?

Standard co-branded package for SurveySwipe mobile apps, panel, up to 30,000 members and one admin user: $8,000 annually plus $2,000 one-off set-up fee.

Premium package, including custom apps, custom panel, ideation module, unlimited members and three admin users, from $23,000 annually, plus $2,000 one-off.

Who would you recommend the application to?

SurveySwipe offers solutions for mobile surveys, panel management, in app feedback, passive data collection, and mobile ethnography. Use SurveySwipe to collect panel diary entries, collect employee ideas and feedback, gauge customer satisfaction, crowdsource ideas and product feedback, and more. You can also use the app to collect data passively, such as location, what apps are installed, battery life, disk space, retina display, memory usage and more.

  • Over 50 pre-defined question types optimized for mobile users
  • Panel management with member diaries, RSS news feeds, custom profiling, & panel API integration
  • Location based surveys, QR codes, push notifications and geofence triggers
  • User points and rewards and integration with Giftango for automated reward fulfilment
  • Users can capture and upload photos, videos & recordings
  • Custom branded white labeled app builder
  • Software development kit (SDK) for in-app integration


SurveySwipe video

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